Hereโs a novel idea to ease SEND budgets, how about not harming prospective service users?
Why not apologise to the 9 out of 10 parents who win an EHCP at the tribunal? [1] Why not employ actual humans to visit them in their homes and speak to them afterwards?
Otherwise, you are systematically creating deep mistrust and weaponising their future interactions. NHS, LA, DWP, CAMHS โ each one becomes an adversary and is treated as such.
Basic human empathy and humility, cost very little but go a long way.
1. Only 1.7% of the appeals heard upheld the decision of the local authority
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Frank Ray Consulting. Software requirements for agile development teams, particularly remote, outsourced and offshore development teams working in financial services. |